
FAQ's
We offer a variety of high-quality baby essentials, including muslin blankets, pacifier cords, hairbrush, and more.
Yes! All our products are BPA-free, CE-certified, and made from baby-safe materials.
Our products are made from high-quality, non-toxic materials, including hydrophilic cotton, and crochet.
We strive to use eco-friendly and sustainable materials wherever possible, ensuring they are safe for both babies and the environment.
No, we currently do not offer gift wrapping at this time.
Yes! All our products are BPA-free, CE-certified, and safe for babies.
Cotton and crocheted products can be washed gently in the washing machine. Please check the product label for specific care instructions.
Yes, you can clean our pacifier cords and teething toys with warm water and mild soap. Avoid boiling them or using harsh chemicals.
Our fabrics are pre-washed, but slight shrinkage may occur after the first wash. Always follow care instructions to maintain quality.
Simply browse our website, add your favorite items to the cart, and proceed to checkout. We accept multiple payment methods.
Yes! We offer free shipping on all orders.
Yes, we offer international shipping. Shipping times may vary depending on your location.
Orders are typically processed within 3-5 business days. Standard shipping takes 7 days. A tracking number will be provided once your order ships.
Yes! You will receive a tracking number via email once your order has been shipped.
We accept returns within 14 days of delivery for unused, unopened items. Please visit our Returns page for full details.
We do not offer exchanges unless the product arrives damaged, defective, or incorrect. If you experience any issues, contact us at michel@jinseiproducts.com.
If your order arrives damaged, defective, or incorrect, please contact us immediately with photos, and we’ll resolve the issue.
Yes! Customers who sign up for our newsletter receive exclusive discounts.
While we do not offer wholesale, we do accept bulk orders. Please contact us for details.
We are based in the Netherlands and ship our products worldwide.
You can reach us at michel@jinseiproducts.com or through our Contact Us page.
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